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Last Updated: 08/08/2024

Welcome to Superlife! By accessing and using our website, www.superlifepro.com (the "Site"), you agree to comply with and be bound by the following Terms of Service. These terms govern your use of our services, products, and the content provided by Superlife. Please read these terms carefully.

1. Acceptance of Terms

By accessing or using the Site, you confirm that you have read, understood, and agree to be bound by these Terms of Service, as well as our Privacy Policy. If you do not agree with these terms, you must discontinue using our Site immediately.

2. Changes to Terms

Superlife reserves the right to modify these Terms of Service at any time. Any changes will be effective immediately upon posting on the Site. It is your responsibility to review the Terms regularly. Your continued use of the Site after any modifications indicates your acceptance of the updated terms.

3. Eligibility

This Site is intended for use by businesses and organizations that engage in wholesale, bulk purchasing, or procurement. By using the Site, you represent and warrant that you are a representative of a business entity, procurement office, or distributor with the legal authority to enter into binding agreements.

4. Account Registration

To access certain features of the Site, you may need to create an account. You agree to provide accurate and complete information and to keep your account credentials secure. Superlife is not liable for any unauthorized access or use of your account.

5. Products and Services

Superlife offers wholesale products, including electric pulse (EMS & TENS) devices and red light therapy (RLT) equipment. Product specifications, availability, and pricing are subject to change without notice. All orders are subject to acceptance and availability.

5.1 Product Customization

We offer customization options for our products. Specific terms and timelines for customization will be agreed upon in a separate written contract.

5.2 Order Processing

All orders are processed after the confirmation of payment and may require additional verification. Processing times vary based on order complexity and size.

6. Pricing and Payment Terms

Prices for our products are quoted in USD unless otherwise specified. We reserve the right to modify pricing at any time without prior notice. All payments must be made according to the terms agreed upon during the order process. Payment methods and schedules will be confirmed through a formal sales contract.

7. Shipping and Delivery

Shipping terms, delivery times, and associated costs will be detailed in the sales contract. Superlife will not be liable for any delays or additional charges caused by customs clearance, regulatory restrictions, or other unforeseen factors.

8. Returns and Refunds

Due to the B2B nature of our transactions, returns and refunds are subject to strict conditions. Any returns must be pre-approved and are only accepted in cases of defective or non-compliant products. Detailed terms for returns, replacements, or refunds will be included in your purchase contract.

9. Intellectual Property

All content on the Site, including text, images, designs, logos, and other materials, is the intellectual property of Superlife. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

10. Confidentiality

As part of our business relationship, we may exchange confidential information. Both parties agree to keep any such information confidential and use it solely for the purpose of fulfilling contractual obligations.

11. Limitation of Liability

To the fullest extent permitted by law, Superlife shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or related to the use of the Site, our products, or services.

12. Governing Law and Dispute Resolution

These Terms are governed by the laws of the People’s Republic of China. Any disputes arising from these Terms or your use of the Site shall be resolved through negotiation or, if necessary, arbitration under the rules of the China International Economic and Trade Arbitration Commission (CIETAC).

13. Termination

Superlife reserves the right to terminate or suspend your account and access to the Site at any time, with or without notice, if you violate these Terms or engage in any unlawful or harmful activity.

14. Contact Information

For any questions regarding these Terms of Service, please contact us:

Contact US

For more information about our products and services, or to discuss potential collaborations, please feel free to contact us.

We are always eager to explore new opportunities and build lasting partnerships.